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Peer Mediation in Middle Schools
How Does the Actual Peer Mediation
Process Work?
The Six Phases of Mediation
1. Mediators and disputants meet and review the process and ground
rules.
The mediators and disputants start by introducing themselves to each
other. Next the mediator goes over the roles and process of mediation
and explains the ground rules:
1. BE RESPECTFUL
2. Be willing to solve the problem
3. Tell the truth
4. Listen without interrupting
5. Take responsibility for carrying out the agreement
6. Keep the situation confidential
2. Each disputant tells his or her side of the story to the
mediators.
Both disputants get equal time to tell their side of the story
uninterrupted by each other or the mediator. The mediator repeats a
short summery of both sides after the disputants are finished to be sure
everyone understands the conflict and no one is confused.
3. Disputants talk to each other about the conflict. Mediators use
questions to help the disputants focus on the common problem and are
trained to listen for possible solutions.
(Note: this phase is often the most difficult for disputants).
During this phase of mediation the mediator helps bring out the
facts and feelings of the situation. A good way of doing this is having
the parties change roles and think about how the situation feels for the
other person. They should summarize the facts and feelings of both
sides.
4. Disputants and mediators brainstorm ideas and solutions.
This is when the mediator can ask both disputants how they think this
problem can best be solved. The mediator should write down what both
sides think then check off ideas they agree on.
5. Disputants and mediators draft an agreement, which disputants
sign.
The mediator can write down the brainstorm and pull out all the
aspects that both disputants agree. The contract should be written in
the disputants’ own words, and everybody must sign it.
6. Mediators check on the success of their mediation after two
weeks.
The mediator should remember to thank both disputants for being there
and letting the mediation service help them. They should also make sure
to check up with both disputants in the next two weeks to see how things
have turned out and to let the students know they care.
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